Terms and conditions of purchase
1. Ordering goods, prices, payment procedure, deadlines.
1.1. email In the store, the Buyer can buy 24 hours a day, 7 days a week.
1.2. The e-store contract comes into force from the moment when the Buyer pays the whole amount or a part (advance payment) for the goods in his shopping cart, and after receiving the order, the Seller confirms it - sends a confirmation letter to the e-mail specified by the Buyer. by post
1.3. Product prices e-mail in the store and in the formed order are indicated in euros, including VAT.
1.4. Payment by bank transfer is advance payment, when the Buyer, after receiving confirmation from the seller by e-mail, transfers the money to the Seller's bank account LT077300010153271958.
1.5. The price of product delivery is determined in each case individually.
2. Delivery of goods.
2.1. The buyer undertakes to indicate the exact place of delivery of the goods. The fee specified in the e-mail is applicable for the delivery service. on the store page and valid at the time of placing the order. The delivery fee can be both fixed and dependent on the value, size and weight of the goods ordered by the Buyer.
2.2. The buyer undertakes to accept the goods himself, or during the order, he indicates the person who will collect the goods. In the event that the Buyer or a person authorized by him cannot accept the goods, and the goods are delivered to the specified address, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong entity.
2.3. The goods are delivered by the Seller or the Seller's authorized representative (courier).
2.4. The Seller delivers the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms are preliminary and do not apply in cases where the Seller does not have the necessary goods in stock and the Buyer is informed of the shortage of the ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to immediately contact the Buyer and coordinate the terms of delivery of the goods.
2.5. In all cases, the Seller is released from responsibility for the violation of the deadlines for the delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the fault of the Buyer or due to circumstances beyond the Seller's control.
2.6. The buyer must in all cases immediately inform the seller if the package is delivered in damaged or otherwise damaged packaging, if the package contains unordered goods or the wrong quantity of them, incomplete product set.
2.7. In all cases, when the buyer notices packaging violations during delivery, inconsistencies in the completeness (assortment) of the delivered goods, in the quantity, he must indicate comments in the package delivery document provided by the courier or write a separate document regarding these violations. The Buyer must do this in the presence of the courier. If the buyer does not check the package, the completeness (assortment) of the delivered goods, the quantity and/or if these defects are not indicated in the package delivery document provided by the courier, the package is considered to have been delivered in good condition and undamaged
3. Return and exchange of goods.
3.1. The defects of the sold goods are removed, quality goods are exchanged/returned, low-quality goods are exchanged, returned in accordance with the 2001 June 11 By the resolution of the Government of the Republic of Lithuania no. 697 of the approved Retail Trade Rules, the Civil Code of the Republic of Lithuania and other valid legal acts of the Republic of Lithuania. In all cases, money for returned goods is transferred only to the payer's bank account.
3.2. In order to return quality product(s) in accordance with Rules 11.1. point, the Buyer can do this within 14 (fourteen) days from the day of delivery of the goods to the Buyer, by informing the Seller by means of communication specified in the contact section, indicating the name of the returned product, the order number and the reason for the return.
3.3. When the buyer returns/exchanges the goods, it is necessary to comply with the following conditions:
3.3.1. the returned item must be in its original, neat packaging;
3.3.2. the product must be undamaged by the Buyer and never used;
3.3.3. the item must be unused, without losing its merchandise appearance (label intact, protective film not torn off, etc.) (this clause does not apply in the case of returning a defective item);
3.3.4. the returned product must be in the same configuration as the Buyer received it;
3.3.5. when returning the product, it is necessary to present the document of its purchase.
3.4. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with 11.3. the procedures for returning goods are established in the article.
3.5. When returning the wrong product and/or low-quality product, the Seller undertakes to take back such products and replace them with similar suitable products.
3.6. The Seller must return the money paid to the Buyer for the goods refused by the Buyer to the Buyer's account no later than within fourteen days from the day on which he received the Buyer's notice of contract cancellation. The Seller may not return the amounts paid to the Buyer until the goods are returned to the Seller.
3.7. When returning or exchanging quality goods, the Buyer will not be reimbursed for the delivery costs paid by him to the Seller.
3.8. When returning or exchanging goods, the costs of returning the goods shall be borne by the Buyer.